ICC Blog

Why You Should Use a VoIP System for Your Business

June 03, 2019

When you’re looking for on premise phone systems NYC, a VoIP system is probably the way to go. Voice over Internet Protocol is the number-one choice for businesses looking for innovative telephone and data solutions.

In case you aren’t yet familiar with VoIP, or you aren’t clear on what the advantages of VoIP over phone are, this article will answer your questions.

What is a VoIP System?

VoIP is an acronym for Voice over Internet Protocol. A VoIP system is a category of hardware and software that allows people and businesses to place and receive phone calls using the internet, instead of traditional telephone networks.

Usually, VoIP systems are used by businesses to simplify phone communications with their customers.

VoIP works by sending voice data over the internet, then to consumers’ phones, instead of through the traditional circuit transmissions of the PSTN.

What Are the Advantages of Using Innovative Telephone and Data Solutions?

Lower Cost

Setup and ongoing costs of using a VoIP system are usually considerably less than using a traditional telephone system for your company.

Because a VoIP system uses your business internet connection to work, you don’t have to pay a phone bill—meaning your communication services will be consolidated, cutting costs and simplifying business processes.

Additionally, anytime a call is made to a number utilizing another computer, that call is free. Rates do apply when calling landline or cellular numbers, but even then, the cost is substantially less than operating with a traditional phone line would be.

Better Accessibility

Traditional phone systems are always location-based and location-reliant. VoIP systems, on the other hand, are hosted online—meaning you can access your system and place calls from anywhere, as long as you have internet.

It doesn’t matter where you’re calling from, or where you’re taking calls. It’s completely location-independent. This makes VoIP systems far more convenient than phone lines.

Unlimited Flexibility

With traditional business phone systems, there’s a limit to how many active phones can be used across an office or headquarters. With a VoIP system, you’re only limited by your internet service plan’s bandwidth, making potentially thousands of individual lines available to one location.

Higher Voice Quality

With even a decent internet connection, you’ll experience better audio quality through VoIP than you could ever get out of a traditional phone connection.

Additional Features and Functions

Unlike traditional phone systems, which can only have features added on with added cost, VoIP systems tend to have a lot of options and features available for a comparatively smaller investment. Functions such as voicemail, call waiting, call forwarding, caller ID, and more often come standard with a VoIP setup.


For these reasons and more, businesses in need of innovative telephone and data solutions are turning to VoIP for their communication needs. Hopefully, this article has given you an idea of the benefits that can be gained when your business begins using VoIP systems.